COMMERCE OPERATIONS

Run your shop from the conversation.

Take orders, manage products and keep track of payments through the WhatsApp number your customers already use.

Pilot planned for 2027
COMMERCE OPERATIONSChenji SellerPart of the Chenji Labs product suite
CHENJI LABS01 / 03
01 / THE OPPORTUNITY

Selling through chat works—until the details start getting lost.

Repeated product questions, manually copied orders, payment screenshots and scattered customer details make it harder to keep a small shop organised.

For independent sellers and small teams that sell through WhatsApp and social channels.

02 / WHAT IT DOES
01

A catalogue that stays organised

Keep product names, prices, photos and stock information in one place.

02

Orders with a clear status

Capture buyer requests and follow each order from new to completed.

03

Payment confirmation

Connect payment-provider confirmation to the order instead of relying only on screenshots.

04

A human stays in control

Step into a customer conversation whenever the assistant needs help or a decision.

05

Shareable ways to find your shop

Use product links and a public shop page to bring customers back to your WhatsApp conversation.

03 / HOW IT FITS TOGETHER
01Connect your business number→
02Add products and availability→
03Customers ask and order on WhatsApp→
04Track the order and confirmed payment

Seller is planned as a phased product. Features, payment-provider availability and onboarding requirements will be confirmed during the pilot.

CHENJI LABS / CHENJI SELLER

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