DELIVERY OPERATIONS

Every delivery has a person, a price and a record.

Coordinate delivery jobs between businesses and riders, confirm handovers and give bike owners visibility into the Chenji work their bikes complete.

Initial pilot planned for 2027
DELIVERY OPERATIONSChenji DispatchPart of the Chenji Labs product suite
CHENJI LABS01 / 03
01 / THE OPPORTUNITY

A delivery should not disappear into a phone call.

When a seller calls around for a rider, the fee, pickup, drop-off and proof of delivery can end up scattered across conversations—with little shared record.

For sellers with their own riders, independent riders, bike owners and small dispatch fleets.

02 / WHAT IT DOES
01

Jobs sent to riders on WhatsApp

Riders receive delivery offers in a dedicated Chenji Dispatch conversation, without needing a separate rider app.

02

Clear job details

Offers include the shop, pickup, drop-off, buyer details, agreed fee and ready time.

03

Delivery progress

Businesses and buyers can follow delivery status through a tracking page.

04

Proof of handover

A delivery code helps confirm that the parcel reached the buyer.

05

Records for bikes and fleets

As the product develops, bike owners and fleets can see earnings and activity from Chenji jobs.

03 / HOW IT FITS TOGETHER
01A business creates a delivery job→
02A suitable rider receives an offer→
03The rider accepts and completes the trip→
04The handover is confirmed and recorded

Dispatch's first phase focuses on sellers' existing riders. Open-network dispatch and broader fleet features are planned for later phases. Earnings visibility covers Chenji jobs only.

CHENJI LABS / CHENJI DISPATCH

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